Privacy Policy

Effective October 2026

Who we are

Nova Silva Housing is a d/b/a of The Acerage LLC, which owns and manages residential rental housing in Cleveland Heights, Ohio. This policy explains how we handle information you share with us, including your mobile phone number.

Information we collect

We collect the name, phone number, email address, and property details you provide through our website, rental applications, lease agreements, or direct communication with us.

How we use it

• Maintenance scheduling and updates
• Showing appointments for prospective tenants
• Lease, rent, and payment reminders
• Property notices and inspections
• Responding to your questions

Text messaging

We send text messages only to people who have opted in. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out; you'll receive one confirmation and no further texts. Reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with service providers that help us deliver messages (such as our phone carrier), and only for that purpose.

We don't sell your information

We do not sell, rent, or trade your personal information.

Contact

Nova Silva Housing (The Acerage LLC), 6545 Market Ave N, Canton, OH 44721
info@novasilvahousing.com · (216) 307-2922